Cancellations and Refunds

Please understand that we are a charity, not a business out to make a profit. As such we try to keep our costs and fees to a minimum. In this world of ever decreasing funding for the arts, every penny counts.

If Mad Red Theatre School or the Maddermarket Theatre has to cancel a project or class, a full or pro rata refund (whichever is appropriate) will be made to those who paid in advance.

 

If a student wishes to remove him/herself from a class:

 

Youth Theatre and Adult Classes – advanced payment only

·       Up to 1 week before term commences – full refund.

·       Less than 1 week before term commences - £20 will be kept towards admin fees

·       After term has commenced - £20 or pro rata (whichever is greater) from the date of notification

 

Youth Theatre Production Group – advanced payment only

·       Up to 2 week before term commences – full refund.

·       Less than 2 weeks before term commences - £50 will be kept towards admin fees and recasting

·       After term has commenced – no refund

Please note that if a cast member breaks the terms of their contract (i.e. misses more than one rehearsal, fails to learn lines, is consistently late, or behaves in a way that is detrimental to the project) they can be dismissed from the production without a refund. They may be given the opportunity to re-join classes instead.

 

Youth Theatre and Adult Classes – pay per session

·       No refund will be offered for sessions that have been paid for and completed.

 

Summer School

·       More than 4 weeks before ‘School’ begins – full refund.

·       Less than 4 weeks before ‘School’ begins – a full refund may be offered BUT ONLY if we are able to fill the place.